In this 10 minute talk I outline some of the ways that teams can react to the mistakes they make and how blameless reviews help build trust within teams and also enables them to learn from both their successes and their mistakes.

This is part of a series of talks and blog posts reflecting on the practices that we use at in our teams at FutureLearn.

This talk was recorded at LRUG by Skillsmatter.

Watch video / Read slides

Note: The slides are from a later version of this talk given at London CTOs meet up in Jan 2016.


Great talk from @joelchippindale I think I’d like to be in his team. :)